Riley Chen — Product Design

Healthcare Mobile

Healthcare Mobile project preview
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Background

My Approach

Research

Facilitated usage analytics triangulation, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Outcomes

$2.3M in incremental ARR. Since shipping, we've measured 35% reduction in support volume.

Healthcare Mobile

Shipping quality design requires collaboration and iteration. Recent work has shown me why . The implications matter for teams and organizations.

The Thing

Whether you're shipping a new feature, this mindset resonates.